Supply chain Account Manager

Desired Skills: business,supply chain,customer service,account manager

Role

Local Account manager required to join a global supply chain management logistics company based in Co. Dublin. This position requires you to understand customers’ business and strategy and our role with the customer and to focus on the organizational structure for house accounts and develop relationships at all  levels beyond main point of contact.

Responsibilities

• Communicate service issues to Department Managers/Supervisors.
• Action items lists maintained and updated weekly for follow up items.
• Identify opportunities and grow business from existing house accounts.
• 10 calls per week. Preliminary schedule due by Monday afternoon. Mondays & Fridays are for setup and follow up. Tuesday-Thursday are for calls.
• Assist with collections when needed.
• Manage client profiles  – separated out by location.
• Build territory maps showing number of accounts located in each city – update monthly
• Team sell input & management for significant calls.
• Fluent in EI systems and demos in order to provide technical updated to LAM accounts
• Involve sales and operations at appropriate times.
• Share weekly schedule with all Departments to help coordinate and participate in joint account visits.
• Turn major business opportunities and proposals over to Sales and operational issues to Ops.
• Management of Business Reviews – goal is to have a minimum of one per account per year
• Continually seek improvement in procedures and services to create more efficient and cost effective operations.
• Assume lead responsibility for the efficient delivery of all local (branch) services.
• Assist, and if needed, spearhead problem resolution for issues outside of local branch.
• Insure that a functioning and agreed upon invoicing – payment process is in place.

Requirements

• 3rd level degree or equivalent business qualifications.
• Minimum two years similar industry experience.
• Ability to create/write customer requirements clearly for use by other employees.
• Knowledge of required operating systems as well PC skills including word processing.
• Demonstrated customer service skills and proven interpersonal skills.
• Level one Account Management certification.
• Level one Sales certification.

Interested candidates should submit an updated CV.

Please click the link below to apply, call Emma Knight on 083 009 3553 or alternatively send an up-to-date CV to Emma.knight@peglobal.net

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in Ireland***