Supply Chain Associate

Job Description

Accountabilities

• Ensures optimal internal and external customer satisfaction in line with company policies and procedures. 
• Contributes to the completion of milestones associated with order management and specific projects or activities within the team or department related to order management.
• Supports and advises management on continuous improvement areas.

Responsibilities

• Ensures distribution of pharmaceutical product globally; all orders are processed according with company procedures and the customers’ requirements.
• Identifies potential issues and implements proactive solutions. Escalates to Management when (potential) issue cannot be solved by the team.
• Initiates and executes improvements in order to increase effectiveness and efficiency of order management performance.
• Contributes as project team member for overall order management related projects.
• Reviews monthly KPI reporting and advises on issues to be elevated and discussed during GSHE monthly metric meeting.
• Ensures knowledge of GMP/GDP and job-related training is up to date for SC I/E team.
• Ownership and generation of order management-controlled documents as needed.
• Participates in internal and external audits as needed.
• Provide input for month end closing as needed. 

Authority

• Works under general direction, seeks assistance as needed
• Completes work in accordance with accepted practices within field
• Establishes approaches for completing assignments
• Work requires consistent exercise of discretion and independent judgment
• Works with team to support achievement of project milestones

Outputs

• Applies order management SME knowledge in SC I/E related projects and implementation of new process or process changes.
• Conveys a pro-active solution to problems and timely escalation if needed.
• Establishes working relationships with others outside area of expertise.
• Ensures that our internal and external customers are taken care of according to the Amgen’s policies and procedures
• Ensures that all the orders are processed according to the customers’ specific instructions and conditions

Qualifications

Minimum Requirements

• Bachelor’s degree or equivalent in Supply Chain Management of Logistics.
• Typically, 3 or more years of Supply Chain experience in a GMP and/or GDP regulated industry.
• Knowledge and experience in a Customer Service and/or order to cash department.
• Ability to multi task and work within diverse, international group of people
• Fluency in English, both in oral and written communication.
• Excellence in working with MS Office and experience with ERP system.
• Experience in working across various cultures.
• Customer focused.

Problem solving and analytical skills.

• Ability to deal with conflicting interest.
• Availability outside office hours on an ad hoc basis.
• Pro-active behaviour.
• Ability to set priorities.
• Strong leadership skills.

Preferred Requirements

• Fluency in multiple languages.
• Reporting skills.
• Experienced in project management and operational excellence.

Competencies

• Problem solving and analytical skills.
• Analyses a problem by gathering and understanding all relevant information.
• Identifies cause and effect relationships.
• Determines appropriate solutions.
• Proactive self-starter.
• Takes personal responsibility of tasks and work outputs.
• Plans and organizes tasks and work responsibilities to achieve objectives.
• Verbal and written communication.
• Expresses ideas effectively.
• Organizes and delivers information appropriately.
• Ability to communicate with a range of stakeholders at various levels from multiple backgrounds/cultures.

Team work

• Help others
• Work within the dynamics of a group
• Works effectively with diverse cultures and working styles

Verbal and written communication

• Organizes and delivers information appropriately
• Communicate issues in a timely manner
• Ability to communicate with a range of stakeholders at various levels

Please click the link below to apply or alternatively send an up-to-date CV to howie.leahy@peglobal.net

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in Ireland***